Privacy Policy - Click Washer Corp.

Effective Date: December 9, 2024

Click Washer Corp. ("we," "us," or "our") is committed to protecting the privacy of all users ("you" or "your") of our online laundry app and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you use our services, we may collect personal information, including but not limited to:

• Contact Information: Name, email address, phone number, and delivery address.
• Payment Information: Credit/debit card details or other payment information used during transactions.
• Account Details: Login credentials, profile pictures, and preferences.
• Communication Records: Feedback, inquiries, and responses shared via our app or customer support channels.

1.2 Automatically Collected Information

We may automatically collect certain information when you use our app, such as:

• Device Information: IP address, device type, operating system, and app version.
• Usage Data: Date and time of access, features used, and interactions within the app.
• Location Data: Approximate or precise geolocation, subject to your device settings.

1.3 Third-Party Information

We may receive additional information about you from third-party partners, such as:

• Payment processors to verify and process transactions.
• Social media platforms if you connect your account to our app.

2. How We Use Your Information

2.1 To Provide and Improve Services

• Process and fulfill your orders.
• Facilitate pickups and deliveries.
• Maintain and enhance the functionality of our app.

2.2 For Communication

• Send order confirmations, notifications, and updates.
• Respond to inquiries and provide customer support.
• Share promotional offers, newsletters, or service updates (with your consent).

2.3 For Security and Compliance

• Detect and prevent fraudulent or unauthorized activities.
• Comply with legal obligations and resolve disputes.
• Protect the rights, property, and safety of Click Washer Corp. and our users.

3. Sharing Your Information

3.1 With Service Providers

We may share your information with third-party vendors, contractors, or agents who perform services on our behalf, such as:

• Logistics and delivery partners.
• Payment processors and fraud prevention services.

3.2 For Legal Purposes

We may disclose your information:

• If required by law, regulation, or legal process.
• To enforce our terms and conditions.
• To protect against potential threats to safety or property.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Privacy Rights

5.1 Access and Correction

You have the right to access and update the personal information we hold about you.

5.2 Data Portability

You may request a copy of your information in a structured, commonly used format.

5.3 Opt-Out Options

• You can unsubscribe from promotional emails by following the link provided in the communication.
• Adjust your device or app settings to disable location tracking or push notifications.

5.4 Deletion Requests

You can request the deletion of your account and associated personal data by contacting us at legal@clickwasher.com.

6. Data Security

We implement technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Use of Cookies and Tracking Technologies

Our app uses cookies and similar technologies to enhance user experience, monitor usage, and deliver targeted advertisements. You can control or disable cookies through your device settings.

8. International Data Transfers

If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries. By using our services, you consent to such transfers.

9. Privacy of Children

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or via email. We encourage you to review this policy periodically.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: legal@clickwasher.com

Click Washer Corp. values your trust and is committed to protecting your privacy. Thank you for choosing us for your laundry needs.